I can still send/receive on my phone & laptop browser with no issue,” reports another user. When I sync, it states that my gmail account is not available. “After changing my google password, I can no longer send/receive gmail emails on my laptop via my outlook app. Try to reboot device, temporarily disable all antivirus, firewall software for some of them may cause confliction,” is the suggestion. When it crashed, try to use safe mode for test: Right-click the Start button, search and open Run app. “About Outlook crash issue, if you received any error message when issue occurred, you can share one full screenshot of it with us here for checking.
A Microsoft Agent on the forums suggests fairly complicated steps to the user to deal with an issue that shouldn’t have happened in the first place. I've had to delete and re-add to get Outlook to retrieve messages,” reports a user DonaldHerbert1 on the Microsoft community forums. I have two Gmail accounts set up in Outlook. The passwords to my three accounts have to be re-entered frequently even through I have save checked.
Outlook will randomly crash (seem like when it is trying to get mail).
“Actually there are three symptoms/issues.
